Managed DDoS Protection Value Added Services

Written By Chin Chow Ho ()

Updated at February 10th, 2021

MANAGED DDOS PROTECTION VALUE ADDED SERVICES

VAS

Enterprise

Premium

Premium+

Additional DDoS Attack Bandwidth Protection

X

X

X

Enhanced Notification SLA: 15mins

X

X

X

Customized Notification Protocol

X

X

X

Managed Security Dashboard Additional Login

X

X

X

Per Incident Report

X



Signature-based Protection

X



Cloud Mitigation Upgrade



Exclusive

The following list specifically describes the feature set that will be offered in the VAS options. 

Additional DDoS Attack Bandwidth Protection

Customer may choose to subscribe to Additional Attack Bandwidth Mitigation for additional protection beyond the entitled mitigation bandwidth.

Cloud Mitigation Upgrade

This VAS allows Customer to increase their Cloud Mitigation bandwidth from 100Mbps onwards

Customized Notification Protocol

SPTel will have a standard notification protocol (E.g. escalation personnel contact via SMS). This VAS allows Customer to request to for a bespoke notification protocol

Enhanced SLA: 15 mins

This VAS will enhance the Notification SLA from 30 mins to 15 mins

Per Incident Report

A report relating specifically and in-depth context to an incident

Managed Security Dashboard Additional Login

Customer will be provided login accesses to a SIEM dashboard with their DDoSProtect subscription. Additional login access is available at a fee

Signature-based Protection

Detects application DDoS and misuse attacks, which are harder to detect and appear like legitimate traffic so they can go unnoticed without a signature based analysis tool